Reviews take longer than the work itself. How can we plan better?

Unplanned approval lead time

Treat review as scheduled work with an owner, input requirements, and turnaround expectations. Track queue time separately from active review so the real bottleneck becomes visible.

What to do now

  1. Measure submission-to-decision time
  2. Agree review-ready inputs
  3. Reserve reviewer capacity
  4. Escalate overdue decisions through an agreed route
Recommended action flow for unplanned approval lead time: Measure submission-to-decision time then Agree review-ready inputs then Reserve reviewer capacity then Escalate overdue decisions through an agreed route. Escalate when an overdue decision blocks a critical successor task.

When to escalate

Escalate when

An overdue decision blocks a critical successor task.

Who decides

The project manager and relevant commitment owner

Example

A design needs one day of review but normally waits four days in a queue, so the plan includes both.

Mistake to avoid

Scheduling approval as a zero-duration milestone.

Prevent a repeat

Compare forecast versus actual results for comparable tasks, separating effort, elapsed time, waiting and scope change.

Suggested ApprovedFlow setup

  • Tasks
  • Timesheets
  • Resources

Keep planned dates and assumptions with the affected task, compare recorded actuals, and attach the revised forecast for review. See the platform

Related cases

Practice references