Our supplier may be unable to continue. How should we prepare?
Supplier continuity concernCoordinate with commercial, finance, security, and operational owners to assess credible exposure and protect continuity. Avoid spreading unverified allegations while preserving essential access and knowledge.
What to do now
- Verify the available facts
- Identify critical continuity dependencies
- Review lawful contractual and transition options
- Prepare an authorized contingency plan
When to escalate
Essential services or significant commitments are at immediate risk.
The authorized procurement or commercial owner
Example
The institution confirms exports, documentation, and support alternatives while the concern is assessed.
Mistake to avoid
Waiting for complete failure before checking access and recovery options.
Prevent a repeat
Compare supplier evidence with agreed obligations; refer contract interpretation and remedies to qualified owners.
Suggested ApprovedFlow setup
- Vendors
- Documents
- Tasks
- Approvals
Keep supplier commitments and evidence linked to the project, assign follow-up work, and route commercial decisions to authorized owners. See the platform
Related cases
- We rely on one supplier for everything. How do we reduce dependency?Supplier concentration risk
- What should happen before closing a supplier engagement?Incomplete supplier closeout
- What happens when the new system is unavailable during transition?Missing business continuity practice
- Business data errors continue after launch. Who should fix them?Undefined operational data ownership