Someone reports a safety concern during delivery. What should happen?

Potential immediate harm

Use the organization's safety procedure and involve qualified responsible personnel immediately. Protect people before schedule recovery; a generic project workflow does not replace emergency or technical safety authority.

What to do now

  1. Stop or isolate affected work where appropriate
  2. Notify the responsible safety authority
  3. Preserve relevant facts and evidence
  4. Resume only through the authorized safety process
Recommended action flow for potential immediate harm: Stop or isolate affected work where appropriate then Notify the responsible safety authority then Preserve relevant facts and evidence then Resume only through the authorized safety process. Escalate when there is immediate danger or uncertainty about safe continuation.

When to escalate

Escalate when

There is immediate danger or uncertainty about safe continuation.

Who decides

The issue owner or delegated decision authority

Example

A suspected unsafe installation is referred to the authorized safety lead before work continues in the affected area.

Mistake to avoid

Treating a safety concern as an ordinary backlog item.

Prevent a repeat

Track unresolved decision age and verify the outcome before treating an issue as closed.

Suggested ApprovedFlow setup

  • Tasks
  • Documents
  • Approvals

Record the issue and next action on an owned task, attach evidence, and route the unresolved decision to the proper authority. See the platform

Related cases

Practice references