AI extracts invoice fields, but some amounts are wrong. What controls do we need?

Unverified document extraction

Validate extracted values against source evidence and business rules before they become financial records. Route uncertain or conflicting fields for human review, especially totals, currency, dates, and supplier identity. Preserve the original document and corrections for traceability.

What to do now

  1. Show extracted fields beside their source evidence
  2. Check totals currency and identity consistency
  3. Route exceptions to an authorized reviewer
  4. Save verified values and correction history
Recommended action flow for unverified document extraction: Show extracted fields beside their source evidence then Check totals currency and identity consistency then Route exceptions to an authorized reviewer then Save verified values and correction history. Escalate when an unverified extraction would trigger a payment or accounting entry.

When to escalate

Escalate when

An unverified extraction would trigger a payment or accounting entry.

Who decides

The AI service owner and relevant authorized reviewer

Example

A reviewer corrects a decimal separator before the extracted invoice total enters the workflow.

Mistake to avoid

Accepting every field merely because the overall document confidence is high.

Prevent a repeat

Re-evaluate after changes to models, prompts, tools or source data; keep important decisions accountable to people.

Suggested ApprovedFlow setup

  • Tasks
  • Documents
  • Approvals

Track evaluation and review tasks, and keep approved evidence with the work; do not claim the platform provides an unverified AI agent or automated diagnosis. See the platform

Related cases

Practice references