We cannot tell who is overloaded because people do not update timesheets. What can we use?

Incomplete capacity evidence

Use commitments, observed workload, delivery queues, and direct discussion while improving time data. Timesheets can help, but they are not the only evidence of overload or future demand.

What to do now

  1. Review current assignments and deadlines
  2. Ask owners about actual workload and interruptions
  3. Compare planned with observed effort
  4. Improve proportionate time-recording discipline
Recommended action flow for incomplete capacity evidence: Review current assignments and deadlines then Ask owners about actual workload and interruptions then Compare planned with observed effort then Improve proportionate time-recording discipline. Escalate when the uncertainty conceals unsustainable demand or a critical staffing gap.

When to escalate

Escalate when

The uncertainty conceals unsustainable demand or a critical staffing gap.

Who decides

The resource owner and project manager

Example

A manager identifies overload from simultaneous deliverables and support duties before all time records are complete.

Mistake to avoid

Assuming missing timesheets mean spare capacity.

Prevent a repeat

Review overload and bottlenecks at the person or skill level before adding more commitments.

Suggested ApprovedFlow setup

  • Resources
  • Tasks
  • Timesheets

Compare available capacity, assigned task work and actual recorded effort using the enabled resource and timesheet views. See the platform

Related cases

Practice references