The team marks tasks complete without evidence. What should change?

Evidence-free completion

Define the evidence appropriate to each deliverable and make it part of completion. Evidence can be lightweight, but it must demonstrate the actual outcome rather than merely assert effort.

What to do now

  1. Agree objective completion criteria
  2. Specify proportionate evidence
  3. Review the result against those criteria
  4. Record acceptance or remaining gaps
Recommended action flow for evidence-free completion: Agree objective completion criteria then Specify proportionate evidence then Review the result against those criteria then Record acceptance or remaining gaps. Escalate when unsupported completion would trigger payment or unsafe downstream work.

When to escalate

Escalate when

Unsupported completion would trigger payment or unsafe downstream work.

Who decides

The acceptance authority and relevant quality owner

Example

A configuration task closes with an observed test result and approved settings record.

Mistake to avoid

Using screenshots of a task list as proof of delivered functionality.

Prevent a repeat

Check that closure evidence proves the agreed outcome instead of relying only on a completion percentage.

Suggested ApprovedFlow setup

  • Tasks
  • Documents
  • Approvals

Attach acceptance criteria and test evidence to the deliverable or task, then record the authorized review decision. See the platform

Related cases

Practice references