A dependency is complete, but the receiving team was not told. How do we prevent this?

Unconfirmed handoff

Define completion to include notification and confirmation of usability by the receiving owner where appropriate. A silent finished task can still leave the project blocked.

What to do now

  1. Identify the receiving owner
  2. Share the output and relevant evidence
  3. Confirm access and usability
  4. Record the handoff and next action
Recommended action flow for unconfirmed handoff: Identify the receiving owner then Share the output and relevant evidence then Confirm access and usability then Record the handoff and next action. Escalate when the missed handoff threatens an essential date or operational outcome.

When to escalate

Escalate when

The missed handoff threatens an essential date or operational outcome.

Who decides

The accountable integration or dependency owner

Example

The environment owner confirms access with the testing lead before closing the readiness task.

Mistake to avoid

Assuming a status update will automatically be noticed.

Prevent a repeat

Verify dependency completion with the consuming team and test the integrated outcome early enough to act.

Suggested ApprovedFlow setup

  • Tasks
  • Documents
  • Projects

Keep dependency owners, required evidence and dates with linked work records, confirming supported link behavior in the current build. See the platform

Related cases

Practice references