The change request has no owner after approval. Who is responsible?
Unassigned change implementationAssign an implementation owner and verification owner as part of the decision. Approval without accountable execution leaves the request in an ambiguous state.
What to do now
- Confirm the approved outcome
- Assign implementation and verification roles
- Set delivery and evidence expectations
- Track the change to confirmed completion
When to escalate
Escalate when
The change is time-critical and no owner has capacity or authority.
Who decides
The authorized change decision maker
Example
An approved reporting change receives a delivery owner, test reviewer, and completion date.
Mistake to avoid
Marking approved as if it meant delivered.
Prevent a repeat
Compare delivered changes with authorized decisions and keep the current baseline distinguishable from earlier versions.
Suggested ApprovedFlow setup
- Documents
- Approvals
- Tasks
Keep the change request, impact assessment and recorded decision together; update affected tasks only after the appropriate authorization. See the platform
Related cases
- How do we assess the impact of a change properly?Incomplete change analysis
- Our change log records decisions but not benefits. What is missing?Change value not tracked
- Who owns benefits after the project team leaves?Unassigned benefits accountability
- Integration has no single owner. Who should coordinate it?Unowned integrated outcome