The change request has no owner after approval. Who is responsible?

Unassigned change implementation

Assign an implementation owner and verification owner as part of the decision. Approval without accountable execution leaves the request in an ambiguous state.

What to do now

  1. Confirm the approved outcome
  2. Assign implementation and verification roles
  3. Set delivery and evidence expectations
  4. Track the change to confirmed completion
Recommended action flow for unassigned change implementation: Confirm the approved outcome then Assign implementation and verification roles then Set delivery and evidence expectations then Track the change to confirmed completion. Escalate when the change is time-critical and no owner has capacity or authority.

When to escalate

Escalate when

The change is time-critical and no owner has capacity or authority.

Who decides

The authorized change decision maker

Example

An approved reporting change receives a delivery owner, test reviewer, and completion date.

Mistake to avoid

Marking approved as if it meant delivered.

Prevent a repeat

Compare delivered changes with authorized decisions and keep the current baseline distinguishable from earlier versions.

Suggested ApprovedFlow setup

  • Documents
  • Approvals
  • Tasks

Keep the change request, impact assessment and recorded decision together; update affected tasks only after the appropriate authorization. See the platform

Related cases

Practice references