A contractor finishes their tasks but remains booked for months. What should we review?

Stale capacity reservation

Compare reserved capacity with remaining justified work and contractual commitments. Release or redirect capacity through the proper commercial process rather than leaving obsolete allocations untouched.

What to do now

  1. Review remaining deliverables and support needs
  2. Check contract notice and minimum commitments
  3. Agree release or reassignment
  4. Update the resource and cost forecast
Recommended action flow for stale capacity reservation: Review remaining deliverables and support needs then Check contract notice and minimum commitments then Agree release or reassignment then Update the resource and cost forecast. Escalate when the reservation creates material avoidable cost or blocks other work.

When to escalate

Escalate when

The reservation creates material avoidable cost or blocks other work.

Who decides

The resource owner and project manager

Example

A contractor's allocation reduces after accepted delivery, retaining only agreed transition support.

Mistake to avoid

Assuming the original booking remains necessary until project closure.

Prevent a repeat

Review overload and bottlenecks at the person or skill level before adding more commitments.

Suggested ApprovedFlow setup

  • Resources
  • Tasks
  • Timesheets

Compare available capacity, assigned task work and actual recorded effort using the enabled resource and timesheet views. See the platform

Related cases

Practice references