Our project overlaps with another team's system. Where should the boundary be?

Unclear scope interface

Define responsibilities at the interface, including data ownership, handoffs, integration behavior, and acceptance. Avoid using organizational boundaries as a substitute for an end-to-end service definition.

What to do now

  1. Map the shared user journey
  2. Identify ownership on each side
  3. Agree interface deliverables and tests
  4. Document responsibility for failures and changes
Recommended action flow for unclear scope interface: Map the shared user journey then Identify ownership on each side then Agree interface deliverables and tests then Document responsibility for failures and changes. Escalate when neither team accepts ownership of an essential interface.

When to escalate

Escalate when

Neither team accepts ownership of an essential interface.

Who decides

The scope owner and authorized sponsor

Example

The application team owns transaction creation while the finance team owns posting validation, with a shared reconciliation test.

Mistake to avoid

Assuming integration belongs entirely to the other project.

Prevent a repeat

Review ambiguous requirements and unresolved acceptance conditions before the affected work begins.

Suggested ApprovedFlow setup

  • Projects
  • Tasks
  • Documents
  • Approvals

Keep the agreed scope and acceptance evidence with the project; record any proposed change and its decision separately. See the platform

Related cases

Practice references