A colleague pasted confidential project documents into an unapproved AI service. What now?

Unapproved information disclosure

Follow your organization's security and privacy reporting process and avoid further uploads. Identify the data involved and the service used so authorized responders can assess exposure and contractual options. Do not assume deleting a chat removes every retained copy.

What to do now

  1. Stop further sharing through the unapproved route
  2. Notify the designated security or privacy owner
  3. Record what was shared and with which service
  4. Follow the approved assessment and containment process
Recommended action flow for unapproved information disclosure: Stop further sharing through the unapproved route then Notify the designated security or privacy owner then Record what was shared and with which service then Follow the approved assessment and containment process. Escalate when sensitive information may have been processed without authorization.

When to escalate

Escalate when

Sensitive information may have been processed without authorization.

Who decides

The AI service owner and relevant authorized reviewer

Example

A team reports an uploaded supplier contract and moves future analysis to an approved environment.

Mistake to avoid

Uploading the same document to another tool to ask whether the first upload was safe.

Prevent a repeat

Re-evaluate after changes to models, prompts, tools or source data; keep important decisions accountable to people.

Suggested ApprovedFlow setup

  • Tasks
  • Documents
  • Approvals

Track evaluation and review tasks, and keep approved evidence with the work; do not claim the platform provides an unverified AI agent or automated diagnosis. See the platform

Related cases

Practice references